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This site dodie-76.skyrock.com has the following on the homepage, "Subscribe to my blog! The user is assured that the spray head will stay in fixed position when returned after use because a click is heard when the head makes contact when put back into its place." We observed that the website also said " Add this video to my blog." It also stated " Typical calls to customer service are not useful in solving installation problems so that can be frustrating to someone anxious to start using the new faucet. Once installed, the faucet performs beautifully and effectively."